Commercial

Commercial CCTV that tells someone, instead of just recording it

Commercial CCTV in most Indian businesses does exactly one job: it records, so that after a loss there is footage to scroll through. That is worth something, but it is not security — nobody is watching at 2am, and the recorder's own motion detection was muted in week one because it fired at every passing headlight. PGAK adds detection to the commercial CCTV system you already own, so a person in the stock room after hours becomes a phone alert while there is still time to do something about it.

Check my cameras →WhatsApp about this solution

Treat this page as evaluation guidance. Product availability and site suitability require an approved configuration and technical test. Published scenarios are illustrative, not verified customer results.

Sound familiar?

The cameras were installed years ago and nobody has opened the app since the demo.
After an incident, someone loses half a day scrubbing footage to find ninety seconds.
Staff, cleaners, contractors and customers all come through the same door and none of it is logged.
Three premises, three separate recorders, three different apps, no single view.

What goes wrong in commercial premises specifically

A commercial site is not a factory and not a home. The risk is concentrated in a few hours and a few doors, and most of it walks in through the front.

The out-of-hours window

Almost every commercial loss happens when the premises is closed or nearly empty. That is a small, well-defined window — which is exactly what a time-bound detection rule is good at covering.

The back door nobody watches

Fire exits, service corridors, terrace access and the shutter behind the building are where entry actually happens. They are also where cameras are most often pointed at a wall.

Internal shrinkage

Stock rooms, cash points and store cupboards account for losses that never look like a break-in. A zone rule on a stock-room door during closed hours logs every entry without anyone being accused of anything.

Nobody owns the system

In an office the CCTV belongs to admin, IT and the landlord simultaneously, which means it belongs to nobody. Alerts to a named phone fix the ownership problem faster than any policy does.

Cameras, coverage and recording — the practical version

The questions worth answering before anyone quotes you a camera count.

Coverage before count

Entry points, cash handling, stock and the perimeter approach, in that order. A camera covering a corridor nobody enters is a camera not covering the loading shutter.

Resolution against distance

Identification needs far more pixels on the subject than simply noticing that someone is there. A single camera trying to cover a whole floor usually delivers neither.

Retention that matches how you find out

Commercial losses are often discovered at stock-take, not the next morning. Retention should outlast the gap between the event and the day you notice — which for many businesses is longer than the default fortnight.

IP or analogue, and why it matters less than you think

Analytics runs on the stream, not the badge on the camera. A working analogue estate with a DVR is usually a starting point, not a reason to rip everything out.

Remote viewing, alerts and who actually gets them

Live view on a phone is table stakes and it is also the feature people stop using by month two, because opening an app to look at a quiet corridor has no reward. What keeps a commercial system alive is the reverse direction: the system contacts a named person when a rule it was given is broken, with a snapshot attached, and stays quiet otherwise. Routing matters as much as detection — a shop alert should reach the shop manager, and an after-hours alert at head office should reach whoever is actually willing to act at that hour.

Installation, maintenance and the part vendors skip

A commercial install is judged eighteen months later, not on handover day. Cabling that was run loosely will fail in the first serious monsoon, and a camera knocked out of alignment by a delivery trolley will sit unnoticed for months unless something is watching camera health. Tamper and offline detection can be configured and tested at your site and confirmed in the written scope, because a common cause of 'the CCTV did not catch it' is not a clever thief — it is a camera that had quietly been dead for weeks. An annual maintenance arrangement should name what gets checked and how quickly a dead camera gets attention, in writing.

What to check before deployment

Camera and recorder streams: Confirm RTSP access or ONVIF discovery, stream stability and the views that matter. Do not send camera passwords in the enquiry form.
On-site processing: Ask which processing device is needed, how it is sized, what runs locally and what information leaves the site.
Alert acceptance: Test agreed zones in daytime and at night. Record useful alerts, nuisance alerts, missed events and end-to-end alert delay.
Complete commercial quote: Confirm enabled cameras, sites, subscription, setup, hardware, taxes and support. Use the assessed scope to compare proposals.

Get a site-specific AI video analytics price.

commercial CCTV — common questions

What is a commercial CCTV system?

A CCTV system specified for business premises rather than a home — typically more cameras, longer retention, multiple people needing access, and a requirement to hold up if footage is ever needed in a dispute or an insurance claim. The technical parts are similar; the obligations around access, retention and staff privacy are not.

How many cameras does a commercial premises need?

Fewer than most quotes assume, placed better. Start with entry and exit points, cash and stock, and the approach to the building. A survey that produces a camera count before anyone has walked the site is a price list, not a design.

Can PGAK use our existing commercial CCTV cameras?

In most cases yes — the analytics consumes the RTSP streams your cameras and DVR or NVR already produce. The real constraint is where cameras point rather than how old they are. The free feasibility check tells you which of your existing cameras can carry which capability before you commit to anything.

Do we need to tell staff and customers that CCTV is recording?

Yes. Visible signage at the entrance is expected practice in India, and workplace monitoring carries obligations around what you record, who can see it and how long you keep it. Covert recording of staff areas is a legal problem, not a security feature.

What does commercial CCTV cost?

It is quoted per site, because camera count, the capabilities you switch on and how much of your existing estate is reusable all move the number. PGAK quotes after a free survey rather than from a rate card, and the survey is not conditional on placing an order.

Start with a free audit of your own cameras.

Share your phone number, city and camera count. We will discuss your priority use case and agree the assessment scope, timing and next step with you.

Get my free audit →See pricing

Who you are dealing with

A registered Ludhiana company that builds the software it sells.

PGAK Innovations Pvt. Ltd. is incorporated in Punjab, engineers its own AI layer, and runs the free camera audit itself — the people who answer the phone are the people who built the product. About the company →

Founded: 2023, Ludhiana
Registered office: BK Towers, 2480/2, Gill Rd, Ludhiana 141003
CIN: U62013PB2023PTC058631
Leadership: Puneet Garg · Ankur Kaplesh · Aditya Mittal; Why PGAK was built →
Talk to us: +91 62839 93600 WhatsAppOpen Mon–Sat 09:00-19:00

What a project here involves

Compatible cameras and recorders you already own are reused wherever they are suitable. Detection runs on an on-site processing unit, and camera suitability, stream access, processing hardware and network are all confirmed at the assessment — with anything extra itemised in the quote before you commit.

What the quote is made of

Component	What decides it	Price
Cameras reused	Which existing cameras give a usable view for each use case — confirmed on a still image of each view.	Quoted per site
Cameras moved or added	Only where a use case needs a view no camera has (plates and faces usually do). Each one named in the quote.	Quoted per site
On-site processing unit	Detection runs here, next to the recorder. Model, quantity and warranty depend on camera count and analytics.	Quoted per site
Software / licences	Which analytics on which cameras, the term, and the basis for renewal.	Quoted per site
Installation and configuration	Stream setup, zones, schedules, alert routing and commissioning.	Quoted per site
Pilot	Agreed scenes, acceptance criteria and duration before rollout.	Quoted per site
Support	Hours, response versus fix time, and who replaces failed hardware.	Quoted per site
Taxes	Stated separately on the quote.	Quoted per site

How it is evaluated

1. Self-check — Two minutes, nothing sent — find likely blockers.
2. Scope on paper — Cameras, use cases and acceptance tests, written down.
3. Site assessment — PGAK checks streams, views and network on your cameras.
4. Pilot against criteria — Precision, recall, false alerts and delay, agreed in advance.
5. Written proposal — Itemised as above; you decide whether to roll out.

Evidence for this page

No PGAK recording is published for this page yet. The capability register shows what has been demonstrated and under what conditions.

Discuss your camera setup

Share your phone number, city and camera count. We will clarify the intended use case and agree assessment scope and timing with you. Do not submit camera credentials or footage.