Retail & stores

Retail shop security that acts during the theft, not after it

A retail shop security system is only worth its cost if it does something while the theft is happening. PGAK's analytics can be evaluated on compatible shop CCTV cameras — alerts for unusual dwell time at high-value shelves, movement behind the till, and entry after closing — so the shopkeeper gets a nudge in the moment rather than a video to mourn over later.

Check my cameras →WhatsApp about this solution

Treat this page as evaluation guidance. Product availability and site suitability require an approved configuration and technical test. Published scenarios are illustrative, not verified customer results.

Sound familiar?

You watch the footage after stock goes missing and learn nothing you can act on.
The counter is unattended for thirty seconds at a time, all day.
Alerts from the old system fire so often that the app notification is muted.
You run three branches and can only be in one of them.

Catching the behaviour, not just the person

Shop theft has a shape: someone stands at a shelf far longer than a browsing customer, checks sightlines, and moves. That is a pattern software can watch for continuously and a busy shopkeeper cannot.

Dwell-time alerts on high-value shelves

Set a zone around the expensive stock. Anyone lingering past the threshold can raise a discreet alert on the owner's phone; thresholds are tested in your shop.

Till and counter protection

Movement behind the counter by an unrecognised person can be flagged, day or night.

After-hours entry

Once the shutter is down, a person detected inside can raise an alert with a clip; any siren is configured and tested at your shop.

Repeat-visitor recognition

The same unknown face returning across multiple days near the same shelf is a signal worth surfacing.

Staff accountability without micromanagement

Face-based attendance can log when staff arrived and left, and till-area recognition can distinguish staff from customers — both evaluated at your shop. It works best as a quiet baseline rather than a surveillance tool — the value is that discrepancies become visible without anyone having to accuse anybody.

Several shops, one phone

Every branch reports into one app. You see which store raised what alert, so being physically present in one shop no longer means being blind to the other two.

It starts with the cameras already on your wall

Most shops have four to sixteen cameras on a DVR that was installed years ago. Compatible cameras you already own are reused; any on-site processing hardware is confirmed and quoted before you commit. Camera suitability, stream access and network are confirmed at the assessment.

What to check before deployment

Camera and recorder streams: Confirm RTSP access or ONVIF discovery, stream stability and the views that matter. Do not send camera passwords in the enquiry form.
On-site processing: Ask which processing device is needed, how it is sized, what runs locally and what information leaves the site.
Alert acceptance: Test agreed zones in daytime and at night. Record useful alerts, nuisance alerts, missed events and end-to-end alert delay.
Complete commercial quote: Confirm enabled cameras, sites, subscription, setup, hardware, taxes and support. Use the assessed scope to compare proposals.

Get a site-specific AI video analytics price.

retail shop security system — common questions

Will this work on my shop's existing CCTV?

Often, but it is confirmed at the assessment rather than assumed. A DVR that shows footage on a phone app is a good sign; camera suitability, stream access and network are checked during the free camera audit, and any on-site processing hardware is quoted before anything is purchased.

Can it actually stop shoplifting, or only record it?

It cannot guarantee to stop it. It can alert while something is happening, which is what makes intervention possible — a staff member walking over is often an effective deterrent. An audible chime or announcement on high-value zone alerts can be configured and tested where the shop's hardware allows.

Won't it alert constantly in a busy shop?

It shouldn't, if tuned well — and that is tested in your shop. Alerts are tied to specific zones, dwell thresholds and times rather than to general movement, so a crowded aisle at 6pm doesn't generate anything.

I have three branches. Do I need three systems?

No. Each shop runs locally but reports into a single account, so you get one app showing all branches with per-branch alerting.

Start with a free audit of your own cameras.

Share your phone number, city and camera count. We will discuss your priority use case and agree the assessment scope, timing and next step with you.

Get my free audit →See pricing

Who you are dealing with

A registered Ludhiana company that builds the software it sells.

PGAK Innovations Pvt. Ltd. is incorporated in Punjab, engineers its own AI layer, and runs the free camera audit itself — the people who answer the phone are the people who built the product. About the company →

Founded: 2023, Ludhiana
Registered office: BK Towers, 2480/2, Gill Rd, Ludhiana 141003
CIN: U62013PB2023PTC058631
Leadership: Puneet Garg · Ankur Kaplesh · Aditya Mittal; Why PGAK was built →
Talk to us: +91 62839 93600 WhatsAppOpen Mon–Sat 09:00-19:00

What a project here involves

Compatible cameras and recorders you already own are reused wherever they are suitable. Detection runs on an on-site processing unit, and camera suitability, stream access, processing hardware and network are all confirmed at the assessment — with anything extra itemised in the quote before you commit.

What the quote is made of

Component	What decides it	Price
Cameras reused	Which existing cameras give a usable view for each use case — confirmed on a still image of each view.	Quoted per site
Cameras moved or added	Only where a use case needs a view no camera has (plates and faces usually do). Each one named in the quote.	Quoted per site
On-site processing unit	Detection runs here, next to the recorder. Model, quantity and warranty depend on camera count and analytics.	Quoted per site
Software / licences	Which analytics on which cameras, the term, and the basis for renewal.	Quoted per site
Installation and configuration	Stream setup, zones, schedules, alert routing and commissioning.	Quoted per site
Pilot	Agreed scenes, acceptance criteria and duration before rollout.	Quoted per site
Support	Hours, response versus fix time, and who replaces failed hardware.	Quoted per site
Taxes	Stated separately on the quote.	Quoted per site

How it is evaluated

1. Self-check — Two minutes, nothing sent — find likely blockers.
2. Scope on paper — Cameras, use cases and acceptance tests, written down.
3. Site assessment — PGAK checks streams, views and network on your cameras.
4. Pilot against criteria — Precision, recall, false alerts and delay, agreed in advance.
5. Written proposal — Itemised as above; you decide whether to roll out.

Evidence for this page

No PGAK recording is published for this page yet. The capability register shows what has been demonstrated and under what conditions.

Discuss your camera setup

Share your phone number, city and camera count. We will clarify the intended use case and agree assessment scope and timing with you. Do not submit camera credentials or footage.