Platform

Remote CCTV monitoring that calls you, not the other way round

Remote CCTV monitoring is usually sold as an app that lets you look at your cameras from anywhere, and that is genuinely useful for about three weeks. Then it stops being opened, because looking at a quiet corridor has no reward and nobody can watch at 3am anyway. PGAK's approach inverts it: the system analyses continuously and contacts a named person when a rule is broken, with a snapshot attached — so remote monitoring stops depending on somebody remembering to look. Which rules, alerts and recipients apply is confirmed in the written scope.

Check my cameras →WhatsApp about this solution

Treat this page as evaluation guidance. Product availability and site suitability require an approved configuration and technical test. Published scenarios are illustrative, not verified customer results.

Sound familiar?

The app was installed during the demo and has not been opened since.
Watching live feeds is somebody's job in theory and nobody's job in practice.
By the time anyone looks, the event is hours old and the footage is all that is left.
The connection drops and nobody knows whether the system is still doing anything.

Two kinds of remote monitoring, and only one of them lasts

The difference is direction: who initiates. It decides whether the system is still in use a year later.

Pull — you open the app

Useful for checking in on a delivery, confirming a shutter is down, or settling a question. It depends entirely on someone choosing to look, which is why usage decays quickly after installation.

Push — the system contacts you

A rule is broken, an alert arrives with a snapshot, a person decides what to do. This is the mode that still works in month twelve, because it costs the recipient nothing until something actually happens.

Routing to a named person

An alert sent to a group nobody owns is an alert nobody acts on. Routing per site and per shift to a specific phone is the difference between a notification and a response.

Verification before escalation

The snapshot attached to the alert lets the recipient judge in seconds whether this is a stray dog or a person on the wrong side of the fence, before anyone is called out.

What it takes to work on an Indian connection

Bandwidth and reliability are the practical constraints, and most remote monitoring pitches quietly assume neither is a problem.

Detection runs at the site

Analysis happens on an edge device on your premises, not in a data centre, so alerting continues when the broadband drops. Only remote viewing and history sync depend on the link.

Streams are not uploaded continuously

Sending every camera to the cloud around the clock is neither affordable nor necessary on most Indian connections. Alerts carry snapshots and clips; full live view is pulled on demand when someone opens it.

Live view without re-encoding

Streams are passed through rather than transcoded where the camera's format allows it, which is what keeps live view usable without a server doing expensive work per viewer.

Knowing when it is blind

Reporting a camera that has gone dark, or a site that has lost its link, can be configured and tested at your site — PGAK has no published camera-health demonstration yet. A monitoring system that fails silently is worse than none, because it is trusted.

Who watches, and being honest about it

PGAK provides the detection, the alerting and the tooling — the system watches continuously and tells a named person at your organisation. It is not a manned guarding service with an operator viewing your cameras on your behalf, and it should not be confused with one. For many businesses the automated version is the better fit: it analyses every connected camera at once rather than whichever feed the operator happens to have open, and it does not get tired at 4am. Whether it suits your site, and what it costs against overnight staffing, is worked out per site.

Keeping remote access under control

Remote viewing is a privacy surface as much as a convenience. Access should be per person and revocable rather than one shared password that outlives three employees, and it should be visible who has access to what. Where a system holds footage of staff areas, the DPDP obligations around access, purpose and retention apply to remote viewing exactly as they do to the recorder in the office.

What to check before deployment

Camera and recorder streams: Confirm RTSP access or ONVIF discovery, stream stability and the views that matter. Do not send camera passwords in the enquiry form.
On-site processing: Ask which processing device is needed, how it is sized, what runs locally and what information leaves the site.
Alert acceptance: Test agreed zones in daytime and at night. Record useful alerts, nuisance alerts, missed events and end-to-end alert delay.
Complete commercial quote: Confirm enabled cameras, sites, subscription, setup, hardware, taxes and support. Use the assessed scope to compare proposals.

Get a site-specific AI video analytics price.

remote CCTV monitoring — common questions

What is remote CCTV monitoring?

Watching or being alerted about your CCTV from somewhere other than the site. In practice there are two versions: you open an app and look, or the system detects something and contacts you. The second is what keeps working long-term, because it does not rely on anyone remembering to check.

Does PGAK monitor my cameras for me with staff?

No — and it is worth being clear about that. PGAK provides detection and alerting so the system monitors continuously and notifies your people. It is not a manned guarding service. The automated approach analyses every connected camera at once, rather than whichever feed an operator watching a video wall has open.

Will remote monitoring work if our internet is slow or drops?

Detection and alerting continue, because analysis runs on an edge device at the site rather than in the cloud. Live viewing and history sync pause during an outage and catch up afterwards. Sites with unreliable connections are precisely where an edge-first design matters.

How much bandwidth does it use?

Far less than continuously uploading every camera, which is what makes cloud-only approaches impractical on many Indian connections. Alerts carry snapshots and short clips, and full live streams are only sent when someone actually opens a view.

Can I monitor several locations from one place?

Yes, and that is the usual requirement past the second site — one view across locations with alerts routed to whoever is responsible for each. See multi-site CCTV monitoring for how that is set up.

Start with a free audit of your own cameras.

Share your phone number, city and camera count. We will discuss your priority use case and agree the assessment scope, timing and next step with you.

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Who you are dealing with

A registered Ludhiana company that builds the software it sells.

PGAK Innovations Pvt. Ltd. is incorporated in Punjab, engineers its own AI layer, and runs the free camera audit itself — the people who answer the phone are the people who built the product. About the company →

Founded: 2023, Ludhiana
Registered office: BK Towers, 2480/2, Gill Rd, Ludhiana 141003
CIN: U62013PB2023PTC058631
Leadership: Puneet Garg · Ankur Kaplesh · Aditya Mittal; Why PGAK was built →
Talk to us: +91 62839 93600 WhatsAppOpen Mon–Sat 09:00-19:00

What a project here involves

Compatible cameras and recorders you already own are reused wherever they are suitable. Detection runs on an on-site processing unit, and camera suitability, stream access, processing hardware and network are all confirmed at the assessment — with anything extra itemised in the quote before you commit.

What the quote is made of

Component	What decides it	Price
Cameras reused	Which existing cameras give a usable view for each use case — confirmed on a still image of each view.	Quoted per site
Cameras moved or added	Only where a use case needs a view no camera has (plates and faces usually do). Each one named in the quote.	Quoted per site
On-site processing unit	Detection runs here, next to the recorder. Model, quantity and warranty depend on camera count and analytics.	Quoted per site
Software / licences	Which analytics on which cameras, the term, and the basis for renewal.	Quoted per site
Installation and configuration	Stream setup, zones, schedules, alert routing and commissioning.	Quoted per site
Pilot	Agreed scenes, acceptance criteria and duration before rollout.	Quoted per site
Support	Hours, response versus fix time, and who replaces failed hardware.	Quoted per site
Taxes	Stated separately on the quote.	Quoted per site

How it is evaluated

1. Self-check — Two minutes, nothing sent — find likely blockers.
2. Scope on paper — Cameras, use cases and acceptance tests, written down.
3. Site assessment — PGAK checks streams, views and network on your cameras.
4. Pilot against criteria — Precision, recall, false alerts and delay, agreed in advance.
5. Written proposal — Itemised as above; you decide whether to roll out.

Evidence for this page

No PGAK recording is published for this page yet. The capability register shows what has been demonstrated and under what conditions.

Calculator · C27

Remote and multi-site viewing: estimate it for your site

Use your own measurements. The result is the staff time released, shown separately from any cash, using the formula below. It runs in your browser and nothing is sent anywhere.

Fields start empty. A blank is “not entered”, not zero; type 0 where 0 is true.

Site visits per month (per month)

Share of visits replaceable by remote review (%)

Travel cash cost per visit (₹)

Travel hours per visit (hours)

Added remote review hours per month (hours per month)

Money (optional)

Loaded hourly cost of the staff whose time is released (₹ per hour)

Salary plus benefits and overheads, per working hour. Needed only if you enter a realisation above 0%.

Realisation: share of released hours that becomes cash (%)

0% unless you can name the mechanism — overtime that stops, a post not refilled, a contract reduced.

Other cash change you can evidence (optional) (₹ per month)

Only from your own records. May be negative.

Recurring incremental cost (₹ per month)

Licences, support, connectivity. Enter 0 if there is none.

One-off setup capital (₹)

Hardware, installation, commissioning. Enter 0 if there is none.

Enter every amount on the same basis — all including GST or all excluding it. Nothing here adds or removes tax. Values are nominal rupees, not discounted.

Result

Enter your own figures, or load the worked example, to see the result.

How it is calculated

cash = visits × replaceable fraction × cash per visit; hours = visits × replaceable fraction × travel hours − remote review hours

Worked example (illustrative inputs)

8 visits; half replaceable; ₹1,500 travel; 4 travel hours; 4 remote hours.

cash difference: ₹6,000 a month; staff time released: 12 hours a month.

Formula version 1.0.0. The full standalone tool: multi site travel.

What this does not tell you

Hours released are capacity, not cash. They become cash only through a mechanism you state — overtime that stops, a post that is not refilled — entered as the realisation fraction.
The 'after' values are your assumptions or pilot measurements. PGAK publishes no effectiveness figure for this feature.
Remote viewing replaces looking, not attending. Count only visits whose purpose was to see something.

Evidence status: Supplier/integration or marketed capability; PGAK availability and site performance require verification.

Discuss your camera setup

Share your phone number, city and camera count. We will clarify the intended use case and agree assessment scope and timing with you. Do not submit camera credentials or footage.