Privacy Policy

We collect only the information you choose to share with us, including:

• Your name, phone number and (if provided) email address;
• Your city, locality or area, and your preferred time for a visit;
• Details you enter in our website enquiry form or in a lead form on Facebook / Instagram (for example, whether you already have CCTV);
• Basic, non-identifying usage data from our website (such as pages viewed) to help us improve it.

• To contact you about a demo, a free home or site visit, or your enquiry;
• To schedule and provide our AI-CCTV services and support;
• To connect you with a verified PGAK service partner near you;
• To improve our products, website and customer communication.

We do not sell your personal information. We share it only:

• with the verified PGAK dealer / service partner assigned to fulfil your request;
• with trusted service providers that help us operate (for example, secure hosting and our internal CRM), under appropriate safeguards;
• where required by applicable law.

When you submit a lead form shown in our Facebook or Instagram ads, Meta shares the details you entered with us so we can respond. Your use of Facebook and Instagram is also governed by Meta’s own privacy policy.

We use reasonable technical and organisational measures to protect your information and retain it only as long as needed to serve your request or as required by law.

In line with India’s Digital Personal Data Protection Act, you may ask us to access, correct or delete your personal information, or to stop contacting you, at any time. Just reach out using the details below.

PGAK Innovation Pvt. Ltd.
Email: pgak.service01@gmail.com
Website: pgak.co.in