When a tray count does not reconcile, a clear entrance picture may not answer the question at the counter. Before adding another camera, decide which part of the handling sequence you need to understand and whether the existing recording can show it.
A jewellery-shop assessment should connect video with the way stock, access and incidents are already managed. The aim is usable evidence and an accountable response, with clear limits on what a camera can establish.
Write one counter question precisely
Choose a normal transaction for an authorized demonstration using suitable sample items. Ask whether the view shows the tray arriving, items being presented and the tray leaving. Include the positions of both the customer and staff member, because either may block the relevant detail without doing anything wrong.
Review the saved recording, not only the live monitor. Confirm that a manager can retrieve the relevant interval and understand the sequence. If an item is too small or a hand blocks the view, record that limitation instead of claiming the camera settles every discrepancy.
Do not infer the value, identity or exact count of jewellery from a view that has not demonstrated those details. Keep the stock and transaction records as separate evidence.
Check reflections and ordinary movement
Glass cabinets, reflective surfaces and changing entrance light deserve attention during the survey. Ask the installer to test the actual counter arrangement at relevant times, including normal display lighting. Compare before-and-after recordings if settings or placement change.
Axis's image-quality troubleshooting guidance describes why exposure, focus and lighting conditions matter. It supports checking the image; it does not prove that a particular analytics product can recognize a theft or count jewellery.
The reuse-or-replace guide helps turn each failed observation into a specific proposed change rather than a blanket camera upgrade.
Keep restricted-access records distinct
For a stockroom or other restricted area, decide what needs recording: a door opening, an authorized access event, or the movement of a tray through a defined point. Write down which existing register or system is authoritative for permission.
A camera view of someone near a doorway does not establish that they entered, opened a safe or removed stock. Where access logs and video are reviewed together, check their timestamps and document any mismatch. Avoid making an accusation from a single event label.
Ask the responsible security specialist to review physical controls and emergency arrangements separately. CCTV and analytics do not replace an established procedure for protecting staff and customers during an incident.
Give after-hours alerts an owner
Pick a bounded example, such as activity inside a specified area after closing. Define the schedule, legitimate exceptions and the person expected to review a notification. Include an escalation route when the first recipient is unavailable.
Run a controlled test when it is safe to do so. Record the observed event, notification receipt, acknowledgement and agreed next action. Also test an authorized out-of-hours visit so the team can distinguish the operating rule from a claim that all late movement is criminal.
If the proposed system cannot demonstrate delivery and ownership, record that gap. A detection on a supplier's screen is not a completed response workflow.
Make review fair and retrievable
Limit access to the people who need it and define how a stock discrepancy is reviewed. Use the same reconciliation process consistently. Keep observations, assumptions and confirmed findings separate in the incident record.
Agree how relevant recordings are preserved and how routine retention is managed. Test retrieval with an authorized sample rather than discovering export problems during a dispute. The incident-footage checklist covers the preservation workflow without promising a particular legal outcome.
Bring a simple shop layout, existing camera models and one unresolved review task to an AI Alerto by PGAK assessment. A useful pilot should show what can be observed, who acts on it and what remains outside its scope. It should not sell a fixed camera count or guaranteed theft prevention.
Questions before the assessment
How many cameras does a jewellery shop need?
There is no reliable universal count. Define the counter, entrance, restricted-access and other review tasks for the actual layout. Test what each proposed view can show before deciding whether another camera is needed.
Can jewellery-shop analytics prove that a customer or employee stole something?
An alert or ambiguous video does not establish intent or guilt. Authorized reviewers should examine the relevant footage and operational records. Keep any investigation separate from an automated event label.